Welcome to ellietreks. By accessing our website and placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions govern your use of our website and services.

  • By purchasing from us, you agree to these terms along with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

  • ellietreks reserves the right to update or modify these terms at any time without prior notice.

2. Products & Availability

  • We strive to provide accurate descriptions and images of our products. However, minor variations in color, size, or design may occur.

  • Product availability is subject to stock. In case an item is unavailable, we will notify you and provide alternative options or cancellation.

3. Orders & Payments

  • Orders placed on our website are subject to confirmation.

  • We currently accept Cash on Delivery (COD) only. No online or prepaid payment methods are supported at this time.

  • Please ensure correct shipping information is provided. ellietreks is not responsible for delays or failed deliveries due to incorrect details.

4. Shipping & Delivery

  • Delivery times are estimates and may vary due to logistics or external factors.

  • Shipping charges (if applicable) will be communicated at order confirmation.

  • For full details, please see our Shipping Policy.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery, subject to our Return Policy conditions.

  • Refunds may be provided via store credit, voucher, or bank transfer after inspection of returned items.

  • Products must be unused, undamaged, and returned in original packaging.

  • For detailed guidelines, please see our Return & Refund Policy.

6. Limitation of Liability

  • ellietreks is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our responsibility is limited to the value of the purchased product.

7. User Responsibilities

  • You agree not to misuse our website or services.

  • You are responsible for maintaining the confidentiality of your order details and for ensuring the accuracy of your information.

8. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of ellietreks.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Contact Us

For any questions about these Terms & Conditions, please reach out to us:
📧 [email protected]